1. Commercial Awareness Skills
  • Carrying out research to understand the nature of the work and the sector
  • Seeing the need for foreign language speakers in the work place
  • Learning about the reputation of the institution
  • Developing skill in a hands-on role: selling, dealing with others, money
  1. Communication Skills
  • Writing professional emails improved written skills
  • Worked exclusively in the target language
  • Writing up interviews and reports
  • Meetings and conversations with colleagues, developed a professional manner, able to adopt correct register
  • Telephone skills
  • (ML students) Completed a 6000 word academic essay in the target language (Year Abroad Research Project)
  1. Intellectual and Subject Knowledge
  • Developed I.T skills, working with a range of programs and databases
  • Learnt how the business worked on a national/international scale
  • Increased knowledge of particular career path/sector
  1. Language Skills
  • In an office environment with colleagues who did not speak English there was no option but to speak the target language
  • Social occasions – meeting people from different backgrounds and nationalities
  • Communicating in the target language in day-to-day settings (such as shops, restaurants, setting up bank accounts, finding somewhere to live, telephone conversations)
  • Contribution in meetings
  1. Networking Skills
  • Interacted with a range of professionals within the office and from other departments
  • Attended corporate events and met professionals from a range of backgrounds
  • Worked with clients
  1. Problem Solving and Analytical Skills
  • Used initiative to employ problem solving skills in order to overcome obstacles
  • Think more creatively to solve problems
  • Creatively solve problems by applying familiar concepts to unfamiliar situations
  • (ML students) Collecting and analysing data for Year Abroad Research Project
  1. Project Management Skills
  • Planning effectively to complete a project professionally in a specific time frame
  • Delicate time management and planning needed on a work placement to complete tasks to meet deadlines
  • Organising elements to the year abroad: accommodation, finances, travel
  • Organising events, managing resources and delegating responsibilities
  • Prioritising deadlines and goals to meet
  • Balancing a range of projects at the same time to meet deadlines
  • (ML students) The Year Abroad Research Project required planning and time management to meet chapter deadlines
  1. Self-management and Personal effectiveness Skills
  • Organised work placement and corresponded with employer independently
  • Initiative to resolve problems at work
  • Get-up-and-go attitude
  • Initiative to get to know people and find new ways to use the target language
  • Forced out of comfort zone – take own initiative to resolve problems
  • Having to plan and execute new and challenging tasks
  • Freedom to work by myself to meet targets
  • Opportunities to be creative– making fliers, posters and decisions for the company’s website
  • Finding somewhere to live and setting up a bank account, etc.
  • Being decisive in how to solve problems when there was a communication barrier
  1. Social Responsibility and Global Awareness Skills
  • Develop an understanding of global issues in your industry of interest
  1. Team Working Skills
  • Working with other members of staff
  • Used personable skills to work effectively with colleagues
  • Asked questions when I was unsure as to how to proceed
  • Working together with people from other cultures
  • Working and collaborating with other interns
  • Responsible for leading projects
  • Working in an office environment